Frequently Asked Questions

Subscription Model

How does SAVEUR's print subscription model work?
In our new, independent iteration, we publish our print magazines twice a year. Our issue-to-issue service works as follows:
  • Each print issue of SAVEUR magazine costs $25.00 USD.
  • Your first order is either a purchase of the current issue (while supplies last) or a pre-order for the upcoming issue.
  • After that first order, you're on our subscriber list and will continue being billed on an issue-to-issue basis shortly before each new release.
  • Spring/Summer issues begin shipping in March, and Fall/Winter issues begin shipping in September.
  • Sales tax and shipping and handling fees may apply and vary by location.
  • You can skip an issue or cancel your subscription at any time through your Customer Portal.
How many issues are in a subscription?

You may have noticed that SAVEUR's subscription model is a bit different from traditional magazine subscriptions, which tend to result in a lot of wasted magazines. In an effort to create a more environmentally and financially sustainable publishing ecosystem, we now print only as many copies of each issue as we know we're going to sell. While SAVEUR magazine is available in select retail locations, subscribing is the only way to guarantee you'll get a copy.

Each of SAVEUR's print editions is sold to subscribers as a pre-order—in other words, subscribers are billed individually for each magazine they receive. SAVEUR publishes two issues per year: a Spring/Summer issue (which begins shipping in March) and a Fall/Winter issue (which begins shipping in September). As a subscriber, you will be billed automatically for each new issue unless you choose to pause or cancel your subscription.

Wow, that's expensive! Why do SAVEUR's magazines cost $25 now?
Yes, it is! Unfortunately, SAVEUR was no longer viable under our previous, more traditional print pricing model. It costs a lot of money to create great food and travel journalism; now that our publication is independent and editor-owned we are focused on producing a high-quality magazine with even more content (and far fewer ads!) than ever before. Our recent issues have been 160-plus pages of the exceptional food and travel content you love—that's more than 60% longer than it used to be.
I paid for a subscription to SAVEUR in the past and then stopped receiving the magazine. What happened?

SAVEUR's previous owner stopped publishing our subscription-based print magazine during the COVID-19 pandemic and the last issue they printed was No. 201 (the Fall 2020 SAVEUR 100 edition). SAVEUR's subscriber list was then sold to Dotdash/Meredith, which went on to offer active SAVEUR subscribers the option of a prorated subscription to one of Dotdash/Meredith's own print publications or a refund. For further information on the status of your transferred SAVEUR subscription, visit Dotdash/Meredith's help center.

As of April 2023, SAVEUR has been operating independently. To begin receiving SAVEUR again, you can re-subscribe through our new SAVEUR Shop at shop.saveur.com. Come on back, we've missed you!

Billing and Payments

When will I be charged for my subscription?
After your first issue, SAVEUR subscribers will be charged on an issue-to-issue recurring basis. Your chosen payment method will be charged $25.00 USD—plus applicable taxes and shipping fees—shortly before each issue ships. We'll email you two weeks before the renewal date to let you know that the new issue is almost ready and that we'll be charging you soon. You may pause or cancel your subscription at any time.
How can I change my payment method?
You can update your payment method and billing information through your Customer Portal.
What should I do if I encounter a payment issue?
If you experience payment issues, you can:
  1. First, try updating your payment method and billing information through your Customer Portal.
  2. If you continue to have trouble, you can also start from scratch: Cancel your current subscription in your Customer Portal, then resubmit your purchase with new payment information.
  3. If steps 1 and 2 don't resolve your issue, let us help you troubleshoot! Reach to shop@saveur.com for assistance and one of us will get back to you as soon as possible.

Delivery and Shipping

How and when will I receive my print magazine?
Magazines ship out from our Rhode Island-based printer to United States-based customers via USPS Bound Printed Matter (BPM) bulk mail. Canadian orders ship via Fedex. Delivery times can vary:
  • Fall/Winter issues begin shipping in September
  • Spring/Summer issues begin shipping in March
  • The USPS does not guarantee delivery of BPM shipments within a specified time and delivery of magazines from the same shipment often vary substantially by final destination.
  • Typically, our subscribers receive their issues within 4–8 weeks of shipping.
What should I do if I haven't received my issue?
Subscribers who haven't received an issue by the first week of April or the first week of October should contact us at shop@saveur.com. Even after an issue sells out, we maintain a reserve of copies specifically for addressing delivery issues and can arrange a replacement with tracking for special mailings.
Do you offer international shipping?

Currently, we only ship to the United States and Canada. Canadian shipping rates may be higher than domestic rates due to international postage costs.

For anyone who is unable to access our print magazine, including our international readers, we also offer digital versions of current and back issues through Zinio.

How can I change my shipping address?
You can update your shipping address in two ways:
  1. Through your Customer Portal at shop.saveur.com/tools/recurring/login
  2. By emailing us at shop@saveur.com
Remember to make any address changes before the next renewal date to ensure your magazine ships to the correct location.

Managing Your Subscription

Can I skip an issue without unsubscribing?
Yes! We get it, life happens. You can pause your subscription at any time through your Customer Portal. Pausing will not cancel your entire subscription and you may easily reactivate your account whenever you're ready to start receiving magazines again.
How do I cancel my subscription?

You can cancel your subscription at any time through your Customer Portal or by contacting us at shop@saveur.com.

(And if you change your mind, you can always resubscribe at shop.saveur.com!)

How do I find and access my Customer Portal?
Access your Customer Portal at shop.saveur.com/tools/recurring/login. Here you can:
  • Update your shipping address
  • Manage payment information
  • Pause or cancel your subscription
  • View your order history
What's your refund policy?

If you're unsatisfied with your purchase, please contact us directly at shop@saveur.com so we can help. We'll do our best to provide a refund or replacement for damaged or incorrect items.

Please note that items must be returned in original packaging, and certain items (including sale items and gift cards) are non-returnable.

Additional Services

How can I send a gift subscription?

You can visit shop.saveur.com to gift SAVEUR's print magazine to a fellow food and travel lover at any time! Simply add the "Subscribe" item to your cart, then type your gift recipient's name and address into the Delivery Information fields at checkout. Your email confirmation will direct you to a printable card that you can share with the recipient to let them know what's on the way.

Just like a personal subscription, you can update, pause, or cancel a gift subscription you've given at any time through your Customer Portal. Log in using the billing email address you used at checkout. (Do not use your gift recipient's email address to check out; if you do so, you will not be able to access your Customer Portal.)

We also occasionally offer limited-edition seasonal gift subscription bundles.

Does SAVEUR offer digital editions?
Yes! Digital editions of SAVEUR magazine are available for purchase through Zinio and are accessible there via a web browser or through the Zinio app installed on a mobile device. The mobile app allows downloading our print issues within the app format for offline viewing. Zinio directly supports SAVEUR's digital magazine subscriptions. For tech support and account questions, please write to support@zinio.com.
What about digital subscriptions?
SAVEUR's online content, including our archive of 8,000+ international recipes, is fully paywall free and open to all; no digital subscription is required to access saveur.com.
Do you offer back issues?

Yes! We print limited editions of each issue, so we cannot guarantee continued availability of every issue. Available back issues may be purchased from our online shop. We recommend subscribing to ensure you receive future issues.

(If you're looking for something specific from our archives, feel free to reach out to us at shop@saveur.com so we can try to help.)

I want to sell SAVEUR magazine in my store. Do you distribute to retailers?
Yes! We love working directly with indie bookshops, newsstands, specialty food markets, and other like-minded businesses. For retail partnership inquiries, please contact us at wholesale@saveur.com.
Is SAVEUR available at the library?

SAVEUR is available to libraries, schools, and other institutions in both print and digital formats. If you are unable to find SAVEUR at your local library, please request us!

If you are a librarian interested in offering SAVEUR, you can find us through standard institutional fulfillment channels including EBSCO and Libby, or reach out to subscribe your institution directly at shop@saveur.com.

Does SAVEUR have a free newsletter?
We sure do. Sign up for our free newsletters to receive:
  • Seasonal recipes, insider-approved travel stories, curated holiday gift guides, and more of the premium, paywall-free food content we know you love
  • Subscriber-only invites to exclusive SAVEUR events
  • Updates about forthcoming print issues and cookbooks
  • News from our friends and partners (Don't worry; we won't spam you!)

Contact Information

How can I contact SAVEUR customer support?
For any questions or concerns, email us at shop@saveur.com. We're here to help!
How can I contact SAVEUR's editorial team?
For editorial and PR contact information, please visit https://www.saveur.com/contactus.
How do I advertise in SAVEUR magazine?
For advertising inquiries, visit our advertising page.